Privacy Policy

Last updated: May 28, 2026

Provencal Plumbing & Propane ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you visit our website or use our services.

1. Information We Collect

Information you provide to us. When you contact us, request a quote, schedule service, or do business with us, we may collect your name, mailing or service address, phone number, email address, and details about the service you need.

Payment information. We bill by emailing you an invoice that includes a secure payment link. Payments are processed through QuickBooks (Intuit), a third-party payment provider. We do not collect or store your full credit card or bank account numbers on our own systems.

Information collected automatically. We do not add our own tracking tools or advertising cookies to this website. However, our site is hosted on Squarespace, which may automatically collect basic usage information (such as page views, general location, and device or browser type) and may set functional cookies needed to operate the site. You can review Squarespace's own privacy practices on their website.

2. How We Use Your Information

We use the information we collect to respond to your inquiries and requests; schedule, perform, and follow up on plumbing and propane services; prepare estimates and invoices and process payments; keep records required for our business and for code and compliance purposes (such as backflow test reporting); and improve our website and services.

3. How We Share Your Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (such as payment processors or scheduling tools), and only as needed for them to do their work; when required by law, regulation, or valid legal process; or to protect the rights, property, or safety of our business, our customers, or others.

4. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You may contact us at any time to ask what information we have about you, request corrections, or ask us to delete information we are not required to keep.

6. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Provencal Plumbing & Propane Cornville, Maine (207) 474-9370 | provencalplumbing@gmail.com